Legal & Policies
At Convergence Finance, we prioritize clarity and compliance in all our operations. Below, you’ll find our Terms and Conditions, Privacy Policy, and Cookie Policy—each designed to protect your rights and outline our commitments.
Last Updated: 13th June 2025
Welcome to Convergence Finance (“we,” “us,” or “our”). By accessing or using our services, you agree to comply with these Terms and Conditions (“Terms”). Please read them carefully.
1. Acceptance of Terms
By using our website or engaging with our financial services, you confirm that you:
Are at least 18 years old (or the legal age in your jurisdiction).
Understand and accept these Terms, our Privacy Policy, and any applicable loan agreements.
Provide accurate and complete information in all applications.
If you disagree, do not use our services.
2. Services Offered
Convergence Finance provides:
Loan brokering – Connecting borrowers with lenders (banks, private lenders, etc.).
Financial advice – Tailored recommendations based on your circumstances.
Online tools – Calculators, guides, and resources (for informational purposes only).
We are not a lender—we facilitate introductions but do not provide loans directly.
3. Fees & Commissions
No upfront fees – We are paid by lenders, not borrowers, upon successful loan settlement.
Commission disclosure – Full details provided in loan agreements.
Third-party costs – You may incur valuation, legal, or government fees.
4. Borrower Responsibilities
You agree to:
Provide truthful, current, and complete information.
Use loans only for stated purposes (e.g., property purchase, debt consolidation).
Repay loans as per lender agreements—defaults may impact credit scores.
5. Privacy & Data Use
We collect and use your data as outlined in our Privacy Policy. By proceeding, you consent to:
Credit checks and lender referrals.
Marketing communications (opt-out available).
6. Limitation of Liability
No guarantee of approval – Lender decisions are final.
Informational purposes only – Tools/guides are not financial advice.
Third-party risks – We’re not liable for lender actions or external site content.
7. Changes to Terms
We may update these Terms. Continued use after changes implies acceptance.
8. Governing Law
These Terms are governed by the laws of Your State/Territory, Australia, and disputes will be resolved in its courts.
Last Updated: 13th June 2025
At Convergence Finance (“we,” “us,” or “our”), we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal and financial information in compliance with the Australian Privacy Principles (APPs) and other applicable laws.
1. Information We Collect
We may collect the following data to provide our services:
Personal Information
Contact Details: Name, email, phone number, address.
Identification: Date of birth, driver’s license, passport (for loan applications).
Financial Data: Income, expenses, credit history, tax file numbers (TFNs).
Non-Personal Information
Website Usage: Cookies, IP address, browser type (see Cookie Policy).
Third-Party Data: Credit reports from agencies like Equifax or Illion.
2. How We Use Your Information
We use your data to:
Assess loan eligibility and match you with lenders.
Verify identity and prevent fraud.
Improve services via analytics and feedback.
Communicate updates, offers, or regulatory changes (opt-out available).
3. Disclosure of Information
We may share your data with:
Lenders/Banks: To process loan applications (70+ partners).
Credit Agencies: For credit checks (soft or hard inquiries disclosed).
Legal/Regulatory Bodies: If required by law (e.g., AUSTRAC, ASIC).
Service Providers: IT, cloud storage, or compliance auditors (under strict confidentiality).
We never sell your data to third-party marketers.
4. Data Security
Encryption: SSL/TLS for online transactions.
Access Controls: Staff training and restricted internal access.
Retention: Data is kept only as long as legally required (typically 7 years).
5. Your Rights
Access/Correction: Request a copy of your data or update inaccuracies.
Deletion: Ask us to delete data (unless legally obligated to retain).
Opt-Out: Unsubscribe from marketing emails (link in all communications).
To exercise these rights, contact:
pr*****@********************om.au
+61 401 519 892
6. Changes to This Policy
We may update this policy. Continued use of our services constitutes acceptance.
7. Complaints
If you believe we’ve breached privacy laws, you may lodge a complaint with:
Our Team: First via email/phone above.
OAIC: Office of the Australian Information Commissioner.
Contact Us
For privacy-related questions:
Address: Unit 314/101 Overton Rd, Williams Landing VIC 3027, Australia
Email: pr*****@********************om.au
Phone: +61 401 519 892
Effective Date: 13th June 2026
Last Updated: 13th June 2025
This Cookie Policy explains how Convergence Finance (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website (www.convergencefinance.com.au). By using our site, you consent to our use of cookies as described below.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help:
Remember preferences (e.g., language settings).
Analyze site traffic to improve user experience.
Enable functionality (e.g., login sessions, forms).
2. Types of Cookies We Use
Category Purpose Examples
3. How to Manage Cookies
You can control or disable cookies via:
Browser Settings: Block/delete cookies (guide: All About Cookies).
Opt-Out Tools:
Google Analytics Opt-Out
Your Online Choices (AU)
Marketing Preferences: Adjust via our Cookie Consent Banner on first visit.
Note: Disabling cookies may limit site functionality.
4. Third-Party Cookies
We partner with services that may set cookies, including:
Lenders: For application pre-fill tools.
Social Media: Embedded feeds/share buttons (e.g., Facebook, Twitter).
Advertising Networks: To measure ad performance (opt-out links above).
5. Changes to This Policy
We may update this policy. Continued site use implies acceptance.
Contact Us
For cookie-related questions:
Email: pr*****@********************om.au
Phone: +61 401 519 892
Effective Date: 13th June 2026
